1. Introduction

At Knights IT Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our services, website, or submit information through forms.

2. What Information We Collect

We may collect the following types of personal information:

• Name and Surname
• Email Address
• Phone Number
• Company Name and Job Title
• Technical or diagnostic information (if using our services)
• Any other information you voluntarily provide

3. How We Use Your Information

We collect and use personal information to:

• Respond to enquiries and service requests
• Schedule meetings or consultations
• Deliver cybersecurity and IT support services
• Improve our website and service offerings
• Send security updates, newsletters, or marketing (if opted in)
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share data with:

• Trusted service providers under strict confidentiality
• Law enforcement or regulators if required by law

5. Data Protection

We use industry-standard measures such as access controls, secure communications, and staff confidentiality practices to protect your data.

6. Your Rights

You may request to:

• Access or update your personal data
• Withdraw consent or object to processing
• Request deletion of your data (where legally permissible)

To exercise your rights, contact us at info@knights-it.co.za.

7. Data Retention

We retain personal data only as long as necessary for business or legal reasons, after which it is securely deleted or anonymized.

8. Cookies & Tracking

Our website may use cookies to enhance your experience. You can disable cookies in your browser settings if you prefer.

9. Third-Party Links

We may link to external websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on our website.

11. Contact Us

If you have questions about this policy or how we handle your data, contact us:

Email: info@knights-it.co.za